Resource Based View of Training and Development in Logistics Sector

 Resource Based View  of Training and Development in Logistics Sector


What is resource based view ?

Resource based theory is an organisational strategy that focuses on internal resources as a means of achieving a competitive advantage. Resource based philosophy centres on the notion of gaining a competitive edge. A business that is able to generate sales or profits that significantly above the industry average is said to possess a competitive edge (Ganesh & Indradevi, 2015).The company's competitive advantage allows it to generate greater returns for its investors.

The resource based approach is derived from resource dependence theory and is grounded in the field of industrial organisation economics. The primary concept of the resource dependence hypothesis is that firms engage in interactions with other businesses through interconnected networks of relationships which in turn lead to dependencies  (Bhatt, 2020). These dependencies can be categorised as market dependencies, which arise when a firm relies on another company to acquire access to important markets, or resource dependencies which arise when a company relies on another company to receive access to crucial resources.

Building upon this comprehension the resource based model argues that a company's unique resources and capabilities rather than solely its dependence on resources and the market are what grant it a competitive advantage (Chen, & Klimoski,, 2007) . A company's competitive advantage arises from its unique assets and competencies. The resource based paradigm encompasses three primary concepts such as  capabilities intangible resources and tangible resources.

What is resource based view in HRM and SHRM ?

The Resource Based View  in Human Resource Management emphasises the importance of a company's internal resources in achieving a long lasting competitive advantage. RBV recognise human resources as a vital strategic asset. This perspective argues that if a company's workforce possesses valuable, rare, inimitable and non-substitutable (VRIN) characteristics, it can serve as a foundation for sustained competitive advantage (Bhatt, 2020). Firms should focus on attracting, educating and retaining  employees  that possess unique skills and competencies that are difficult for competitors to replicate. Businesses can enhance the value of their human capital and enhance productivity by investing in training and development programmes and cultivating a favorable corporate culture.

The objective of strategic human resource management, abbreviated as SHRM is to align the strategic goals and objectives of the organisation with its HR practices and policies. The objective of SHRM is to ensure that the human resources of an organisation successfully contribute to the achievement of corporate goals by integrating HRM into the broader business strategy. In order to implement this approach HR professionals need to act as strategic allies working closely with senior executives to fully grasp the organization's long-term goals and develop HR strategies that contribute to their achievement. Workforce planning, talent management, performance management, and succession planning are integral elements of Strategic Human Resource Management (SHRM). Organisations can enhance their ability to achieve strategic objectives and maintain a competitive advantage in the market by adopting a strategic approach to human resource management (HRM) and ensuring that the suitable individuals are placed in the correct positions at the relevant moments.

Application resource based view in HRM  in Logistics Sector 

In the logistics business the resource based view  of human resource management  focuses on using unique human resources to gain a competitive advantage. Logistics firms priorities the development and nurturing of their human capital as they recognise the importance of skilled and motivated employees as valuable assets that can enhance efficiency, innovation and the delivery of superior service.  Implementing training and development initiatives, businesses enhance the skills and abilities of their workforce ensuring that employees are well-equipped to handle the complex and constantly evolving demands of the logistics industry (Bhatt, 2020).  Enhancing operational performance, this investment fosters a culture of continuous adaptation and improvement which is crucial in an industry characterised by ever changing consumer expectations and rapid technological advancements.


The RBV approach to logistics HRM incorporates talent management and strategic workforce planning. Logistics companies must identify and retain essential workers who possess specific knowledge and skills that are difficult for competitors to replicate. This  require expertise in information technology, customer service, and supply chain management 
(Clardy, 2008). Organisations can reduce turnover costs and retain institutional knowledge by cultivating a favorable and stimulating work atmosphere that encourages employee retention. Through the integration of employee goals with organisational objectives, HRM practices that adhere to the RBV framework ensure that every team member actively contributes to the company's strategic objectives.


Another facet of incorporating the Resource-Based View (RBV) into Human Resource Management (HRM) in logistics is the promotion of innovation through employee engagement. Promoting employee involvement in decision-making and encouraging them to provide proposals can lead to the development of innovative ideas and improvements in logistics operations. This cooperative strategy not only boosts the mood of employees but also cultivates a feeling of responsibility and commitment towards the company's prosperity.



DHL allocates substantial resources to comprehensive training programmes designed to enhance the skills and knowledge of its employees across all hierarchical levels. As part of these initiatives, newly hired employees undergo onboarding training that familiarises them with the logistics operations, safety protocols, and customer service benchmarks of the organisation (Clardy, 2008). DHL provides e-learning platforms, seminars, and workshops to support ongoing professional development, allowing employees to stay  on technical breakthroughs and industry trends.


Utilising simulation-based training and the creation of real-world scenarios is an essential component of DHL's training and development methodology. This technique provides staff members with hands on experience in overseeing complex logistical procedures and resolving issues. DHL fosters a culture of continuous learning through its programmes aimed at nurturing and advancing leaders. These initiatives have the objective of identifying and nurturing employees with great potential, equipping them with the necessary resources to take on leadership roles within the organisation. DHL ensures that its personnel are prepared to meet the dynamic requirements of the logistics industry by placing equal importance on leadership and technical abilities.

DHL's strategic partnerships with academic institutions and trade groups exemplify the company's commitment to education and professional growth. These collaborations facilitate the acquisition of industry certifications and advanced training materials by staff members, thereby enhancing their professional growth.


References 

Alnajim, , A., 2022. The Strategic Role of Human Resources Development in Learning, Training, and Development in Organization.. SSRN Electronic Journal..

Bashir, N. & Jehanzeb, K., 2013. Training and Development Program and Its Benefits to Employee and Organization: An Conceptual Study.. European Journal of Business and Management., Volume 5, pp. 243-252.

Bhatt, . D., 2020. Training and Development in Work Organizations. Volume 11, pp. 3164-3179.

Bhatt, D., 2020. Training and Development in Work Organizations.

Botke, . J. A., Jansen, P. G., Khapova, S. N. & Tims, . M., 2018. Work factors influencing the transfer stages of soft skills training: A literature review. . Educational Research Review, Volume 24, pp. 130-147.

Chen, , G. & Klimoski,, . R., 2007. Training and development of human resources at work: Is the state of our science strong?. Human Resource Management Review. , Issue 17, pp. 180-190. .

Clardy,, . A., 2008. policies for Managing the Training and Development Function: Lessons from the Federal Government. Public Personnel Management. Volume 37, pp. 27-54..

EL Hajjar, , S. & Alkhanaizi, , M., 2018. Exploring the Factors That Affect Employee Training Effectiveness: A Case Study in Bahrain. SAGE Open..

Ganesh, M. & Indradevi, R., 2015. Importance and Effectiveness of Training and Development.. Mediterranean Journal of Social Sciences..

Hakuduwal, K., 2021. Digitalization and Employee Engagement in Nepalese Banking Sector. Jouirnal of Management Insight, XVII(1), pp. 37-43.

Onyango, J. W. & Wanyoike, D. M. P., 2014. EFFECTS OF TRAINING ON EMPLOYEE PERFORMANCE: A SURVEY OF HEALTH WORKERS IN SIAYA COUNTY, KENYA. European Journal of Material Sciences, 1(1), pp. 11-15.

Tansley, C., 2011. What do we mean by the term “talent” in talent management?", Industrial and Commercial Training. 43(5), pp. 266-274.

 

Jafar, , S., Zubair,, . S. S. & Khan, , M., 2021. Employee Training and Financial Performance: Mediating Effects of Perceived Service Quality and Customer Satisfaction.. Volume 14, pp. 68-81. .

Jones, , B. & Grimshaw, , D., 2012. The effects of policies for training and skills on improving innovation capabilities in firms..

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Comments

  1. This article comprehensively analyses of Training and Development in Logistics Sector.

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  2. Lovely content! You have clearly explained the training method followed by DHL, it shows how well the company is investing in training programs, It truly shows their commitment developing talents.

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  3. This, in general, emerges as a well-structured and incisive analysis. How do you think technology is actually helping to enhance the VRIN attributes of human resources within the framework of RBV?

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  4. Great insight explaining the Resource-Based View (RBV) and its implications for HRM, but also a very powerful argument on how you can use internal resources for competitive advantage. It underscores the inherent value of human resources by leveraging their unique, valuable, rare, and inimitable (VRIN) attributes to be utilized as a strategic asset.

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  5. DHL places a strong emphasis on training and development to enhance the skills of its employees at all levels. New employees undergo an onboarding process to learn the basics of logistics, safety, and customer service. The company also offers ongoing learning opportunities through e-learning modules, seminars, and workshops. Additionally, DHL utilizes simulations to provide hands-on experience. The focus on cultivating future leaders ensures that employees are ready to meet the changing demands of the logistics industry.

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  6. The Resource-Based View (RBV) in the context of training and development is compellingly explored in this blog. How RBV can be used to improve organizational capacities through targeted training programs is fascinating. The focus on using special assets and skills to obtain a competitive edge emphasizes how crucial it is to match training initiatives with corporate objectives. Particularly helpful are the insights into how funding employee development enhances both individual skill development and the organization's overall strategic value. Organizations can more effectively justify and maximize their training expenditures if they consider training as a critical resource that can create a long-lasting competitive advantage. I appreciate you sharing this important viewpoint. Enhancing competitive positioning and operational effectiveness can be achieved by organizations through the integration of RBV into training plans, which provides a strong framework.

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